Q: What are your hours?
A: Overnight Boarding
Available 7 nights a week.
Monday to Saturday – Arrivals and departures 9am to 2pm. Departures between 2pm and 6pm will be charged an additional reduced day care rate.
Sunday - no departures available after 2pm.
Monday to Saturday - 8am to 6pm
Sunday - Closed
Q: Can I bring toys and treats for my pet?
- Yes you may bring treats, they are given at mealtime only. Anything that takes a long time to chew cannot be given. We would prefer no toys to be brought in.
Q: Do I need to bring my pet’s own food?
A: Yes. Most dogs do much better when kept on a consistent diet by eating food brought in from home. If you do bring in your dog’s food, please only bring in as much as they will need for their stay. Storage space can get crowded with a full kennel. We offer house food, at an extra cost of $5 per day. We will also feed a younger dog, 3 meals a day if necessary and can accommodate special dietary needs.
Q: Can I bring my pet’s bedding from home?
A: Yes but we would prefer The Pet Motel to provide bedding for all our guests. Any personal bedding must be clearly marked with your pet's name. Unfortunately we are unable to take excessive or oversized bedding. We cannot promise a safe return of any item brought in to us from your home.
Q: Is the kennel air-conditioned?
A: Yes, we keep the kennel at a constant 77f which is comfortable for all the animals.
Q: Will you administer medications for my pet?
A: Yes, we can administer pills, ointments, eye drops, ear drops and shots. We are happy to do this for no additional charge.
Please bring in all medicine in its original container and inform us of the directions to administer the medication to your pet.
Administering more complicated medicine may be charged for.
Q: Do I need to make a reservation?
A: Yes. The Pet Motel fills up especially during vacation and holiday seasons. We may also require a deposit for our busiest times.
Q: I have two or more dogs. Can they stay together?
A: Yes, we have multi-dog kennels that are large enough to accommodate any sized dog. As long as your dogs get along together.
Q: How do you calculate the bill?
A: Charges vary depending on the size of your dog or grooming options. Just like any hotel, we have a check out time. If you pick up your pet after 2pm, you will be charged for a day of day-care.
Q: What if there is an emergency medical problem?
A: We have several excellent veterinarians in very close proximity to our facility, one of which is open all night and on holidays. In the rare case that your pet would need medical assistance, we do ask that you leave a phone number with us at check in where you could be reached.
Q: What must I bring with me when checking in my pet?
The most important item would be proof of current vaccinations from your vet. If you wish, you may have your vet email or fax your pet’s records to us before your arrival. Please phone us prior to your arrival to confirm the receipt of the vaccination records. This avoids delays while we verify the information.
Make sure your dog is securely on a leash when entering the building. We will keep your leash until your dogs departure.
You do not need to bring bowls for food or water and please don’t bring any items that are so special to you or your pet that you can’t live without them. We cannot promise a safe return of any item brought in to us from your home.
Q: How many times a day will my pet be handled or given attention?
A: All day! That is an amazing amount of attention compared to other kennels that may cage your dog and bring them out for short walks. Every time your pet comes up to someone, they are given lots of scratches, hugs and affection by our caring staff members. Here, your pet will not be starved of attention. And remember, all of our extra special attention is included in the price.
Q: Can I expect to see different behaviors in my dog after boarding?
A: Yes, when your dog is picked up after a fun visit at the Pet Motel, expect your dog to need more sleep for the first 3 days home. Your dog has been very active and a visit here can be compared to a child returning home from camp.